Canvas Learning
Canvas is effective at reporting performance. It's much less effective at supporting what happens after feedback is received. This is a service design for a dedicated learning space within Canvas, built to close the gap between receiving a grade and knowing how to improve.
Role
Solo Service Designer
Methods
Journey mapping · Service blueprint · Accessibility audit
Timeline
7 weeks · Fall 2025
Target
College & graduate students, desktop
Device
Mobile
Tools
Figma · FigJam
01 The Problem
There is feedback. But no clear path forward.
A student receives a grade. Maybe a short comment ,"improve your storytelling." The next step is unclear. They wait for an email response. They schedule office hours that might be days away. Or they wait until the next class session to ask a question.
At the same time, instructors who want to share learning resources often need to navigate licensing, accessibility, or administrative approval processes — which also take time.
Feedback exists. Learning momentum is interrupted by waiting.
This is not a motivation problem. Learning doesn't pause because people don't want to act. It pauses because the system makes action slow.